Automation & integrations

Notifications and integrations, set up in one place.

35 notification triggers, multi-language templates, click-to-call, messaging and payment integrations, lead sources and market-data feeds, all configured from one Integrations screen.

Plate 08 — Channels
Email
SMTP · SendGrid
SMS
Twilio
WhatsApp
Meta WhatsApp Business (notifications)
Voice & click-to-call
Twilio Voice · Asterisk PBX · Voiceflow
Payments
CoinGate · PGPay · PayMesh · Transak
Lead sources
Facebook Lead Ads · landing-page webhooks
Market data
Twelve Data · Binance · Alpha Vantage
Configured per brokerage from the CRM. Availability depends on your own accounts, agreements and scope.

Notification triggers

35 notifications for clients, team and risk.

Each trigger can send through the channels and in the language you configure, to clients or to staff.

  1. 01

    Your clients

    Registration, deposits and withdrawals, orders and trades, account changes and KYC status.

  2. 02

    Your team

    New staff users, password resets, locked or suspended accounts, and security alerts such as failed logins and suspicious activity.

  3. 03

    Risk and compliance

    Margin calls, large positions, high-risk transactions, and KYC approvals, expiries and failures.

Templates and workflows

Templates per language and per channel.

Write each notification template per language and per channel in a rich-text editor with variables. Test and simulate workflows and triggers before they go live, and approve, schedule and send manual notifications.

Failed sends are retried automatically.

Integrations

Every integration on one screen.

  1. 01

    EmailIntegrated

    SMTP and SendGrid.

  2. 02

    SMSIntegrated

    Twilio.

  3. 03

    WhatsAppIntegrated

    Meta WhatsApp Business notifications, plus WhatsApp links from every phone number.

  4. 04

    Voice and click-to-callIntegrated

    Twilio Voice, Asterisk PBX and Voiceflow.

  5. 05

    PaymentsIntegrated

    CoinGate, PGPay, PayMesh and Transak.

  6. 06

    Lead sourcesIntegrated

    Facebook Lead Ads and landing-page webhooks.

  7. 07

    Market dataIntegrated

    Twelve Data (WebSocket and REST), Binance and Alpha Vantage.

Good to know

  • Notifications and links

    WhatsApp and SMS carry notifications and links to your clients. Two-way conversations take place outside the CRM.

  • Integrated providers

    The providers listed above are integrated. Others can be added through custom development after technical evaluation.

  • Your accounts, your agreements

    Each integration runs on your own provider account. Availability and coverage depend on those agreements and, for market data, on your data plan.

Providers, credentials and custom integrations.

Which providers are integrated?

Email through SMTP and SendGrid, SMS through Twilio, WhatsApp Business notifications, voice through Twilio Voice, Asterisk PBX and Voiceflow, four payment gateways, Facebook Lead Ads and three market-data feeds.

How are secrets handled?

The Integrations screen masks secrets, verifies credentials, sends test messages and shows the status of the last test.

Can you integrate another provider?

Possibly. After technical evaluation we tell you what is feasible. It would be scoped and delivered as a separate project.

Does the CRM include a WhatsApp inbox?

No. WhatsApp is used for notifications and click-through links, not for conversations inside the CRM.

Map your channels and triggers.

Bring the list of tools you use today, and the demo shows where each one fits.